Privacy Policy

1. Introduction

Welcome to Zyvavo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Our Core Privacy Principle: No Data Stored • Privacy Guaranteed

We never permanently store your files. All uploads are processed and deleted immediately after processing.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Email address
• Username
• Profile information (optional)
• Authentication credentials

2.2 Usage Information

We automatically collect certain information when you use our services:

• Device information (browser type, operating system)
• IP address
• Usage statistics (features used, credits consumed)
• Log data (access times, pages viewed)
• Cookies and similar tracking technologies

2.3 File Processing Data

When you upload files for processing:

• Files are temporarily stored in memory during processing
• Files are automatically deleted immediately after processing
• We do NOT permanently store your uploaded files
• File metadata (size, type) may be logged for service improvement

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our tools and services
• Account Management: To create and manage your account, track credits, and authenticate users
• Communication: To send service updates, security alerts, and support messages
• Analytics: To understand usage patterns and improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations
• Advertising: To display relevant ads through our ad-supported model

4. Data Storage and Security

4.1 File Storage Policy

Zero Permanent Storage: We do not permanently store your uploaded files. All files are:

• Processed in temporary memory
• Automatically deleted after processing completes
• Never saved to permanent storage systems
• Not accessible after your session ends

4.2 Account Data Storage

Account information (email, username, credits) is stored securely using:

• Firebase Authentication and Firestore Database
• Industry-standard encryption (HTTPS/TLS)
• Secure cloud infrastructure
• Regular security audits

4.3 Security Measures

We implement robust security measures including:

• HTTPS encryption for all data transfers
• Secure authentication protocols
• Regular security updates and patches
• Access controls and monitoring
• Firewall protection

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

• Firebase/Google Cloud: For authentication, database, and hosting services
• Ad Networks: For displaying ads (Monetag and other partners)
• Analytics Providers: For usage analytics and service improvement

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government requests
• Protection of our rights and safety
• Prevention of fraud or illegal activity

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: To understand usage patterns and improve services
• Advertising Cookies: To display relevant ads and track ad performance
• Preference Cookies: To remember your settings and preferences

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of your personal data
• Export your account information

7.2 Correction and Update

• Update your profile information
• Correct inaccurate data

7.3 Deletion

• Request deletion of your account
• Remove personal information (subject to legal requirements)

7.4 Opt-Out

• Unsubscribe from marketing emails
• Disable non-essential cookies
• Opt out of personalized advertising

To exercise your rights, contact us at: privacy@zyvavo.com

8. Third-Party Services

Our services integrate with third-party platforms:

8.1 Firebase/Google Cloud

We use Firebase for authentication and data storage. Google's privacy policy applies: https://policies.google.com/privacy

8.2 Advertising Networks

We partner with ad networks (Monetag and others) to display ads. These networks may collect data for ad targeting. You can opt out of personalized ads through your device settings or ad network preferences.

8.3 External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@zyvavo.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

GDPR Compliance: For users in the European Economic Area (EEA), we comply with GDPR requirements and ensure adequate data protection measures.

11. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Account Data: Retained until you delete your account
• Usage Logs: Retained for 90 days for security and analytics
• Uploaded Files: Deleted immediately after processing (no retention)
• Legal Requirements: Some data may be retained longer if required by law

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website.

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Your Consent

By using Zyvavo's services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.